My AC died over the weekend and I couldn't get it back up and running so I called Chris and James hoping they would be able to make it the next day, as most that's what I'm used to. To my surprise, they offered to come the same day. Both Chris and James were very professional, friendly, and service-oriented which made the whole repair visit very pleasant. Chris arrived first and diagnosed the issue and gave me a quick estimate which I was shocked (in a GOOD way). I was expecting to pay a lot more, and what he quoted was very reasonable and fair. They got my AC back up and running in about 30 mins, and helped me wash one of my filters. They are now my family's go-to guys for all AC and Heating issues. I highly recommend them and all I can say is they're truly out to help you out. THANKS, GUYS!
Happy Customer
I called a few places and they never got back to me or made me feel like they didn't really want my business. 1st Choice called back right away and LISTENED to what I needed done instead of telling me what I needed done! They were friendly, professional and the estimate was reasonable. We had two ductless air conditioners installed and a new condenser. The work was done well, clean up was great and they were polite and accommodating to my request to keep doors closed because of our dog. I would recommend this company anytime for any heating and air need you have. I know I will be calling them again in the future if I need their services. THANKS, 1st Choice! It was a pleasure to work with you! I wish you great success in the future and am confident that you will have it because of your amazing customer service!!
Satisfied Customer
I own and manage 75,000 square feet of commercial/industrial office space in Orange. My building has a total of 50 air conditioning/heating units. I began working with 1st Choice Heating & Air about one year ago. Since that point in time they have gone above and beyond to make sure all of my units are running at top levels. They are quick to respond to my calls/texts/emails, and in an emergency they have been to my office within 3 hours. They service all of our units quarterly, and give me detailed write up of each machine. If anyone would like to speak with me directly please ask James or Chris for my information, and I will happily talk to you about my top notch experiences with 1st Choice Heating & Air Conditioning!
I met James in another business transaction. He was fair to me in our dealings so I gave him a shot at replacing our air conditioning units at my home. He delivered EVERYTHING he promised, and more. The price for his work was competitive; he was honest in his recommendations for what was needed; his team completed the work exactly as he said they would and he knew what he was talking about in terms of the monthly savings that we would have on our electric bill! Which is a huge savings! Work with James and his team, you will be more than pleased with them.
Another Satisfied Customer
They replaced my original 22 yr. old air conditioner and furnace (5 ton). They were very professional, honest, knowledgeable, on time, worked within the exact time frame, clean, and very competitive. My husband and I HIGHLY recommend them and their work EXCEEDED our expectations. They presented us with 3 options and did not try to over sell us. Excellent job!!!
Astounded Customer