1st Choice Heating and Air Conditioning (“we”, “us”, or “our”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and disclose personal information in compliance with the guidelines set forth by the Cellular Telecommunications Industry Association (CTIA) for 10DLC (10 digital long code) messaging.
Information we Collect:
When you engage our services we may collect personal information including but not limited to:
Name
Contact Information (phone number, email address, address)
Service History
Payment Information
How We Use Your Information:
We use the information we collect for the following purposes:
Providing and improving our services
Communicating with you about your inquires, appointments, and services
Processing Payments
Sending promotional messages in compliance with 10DLC regulations
Disclosure of Information
We may disclose your information to
Trusted 3rd Party service providers for the purpose of providing our services
Regulatory authorities as required by law
Other parties with your consent
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Choices
You have the right to:
Access and update your personal information
Opt- out of receiving promotional messages
Request the deletion of your personal information, subject to legal obligations
Changes to this Privacy Policy
We reserve the right to update and revise this Privacy Policy. Any changes will be effective upon posting on our website.
Contact Us
If you have any questions or concerns, please us at 949-305-5754
By using our services you consent to the collection and use of your personal information as described in this Privacy Policy.
Thank you for choosing 1st Choice Heating and Air Conditioning