The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or gone and can adjust temps to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy supplier for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up without help or hire a HVAC professional like 1st Choice Heating & Air Conditioning. If you’re putting it in on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem because the thermostat can pull ample power from other heating and cooling wires.

Sometimes, your heating and cooling system may need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from older programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw ample juice, Nest says you may have some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always on, won’t switch on or turns off and on rapidly in a short period of time.

You could think something is suspect with your heating and cooling system, but if you just got the Nest, we recommend you begin with your thermostat first. This is especially timely if the weather is mild, and you haven’t been using your heat or air conditioning frequently.

Our Professionals Can Solve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting without help but can’t fix the problem, a smart thermostat specialist such as one from 1st Choice Heating & Air Conditioning can provide support. We can pinpoint the issue and add a C-wire, if needed.

Smart thermostats like the Nest are made to make your life simpler, through automatic energy-efficient programming and the option to check settings while you’re out. It’s a frustrating experience when yours won’t operate correctly, but our heating and cooling specialists at 1st Choice Heating & Air Conditioning can take care of the issue in no time.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, give us a call at 949-204-0859 to request your appointment today.