No important decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to find a contractor that will listen to you and ensure they are meeting all your home comfort needs.
HVAC installation is not something you want to try to DIY. It’s important to find a contractor that is highly skilled in a number of areas. They will work out your home’s load calculation, pull permits to make sure local codes are met, check piping and a bunch of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get mediocre performance from your system.
The experts at 1st Choice Heating & Air Conditioning, Inc. have put together some questions to ask to help you on your pursuit of finding your ideal HVAC contractor.
Do they have references or referrals?
Before you work with a company they should be able to furnish you with a list of recent customers that can verify the quality of their work. From there you can call and find out about their recent HVAC projects, if they are happy with the results and if they would hire the company again in the future.
You can also check with sources like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that employs the expertise of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will happily provide you with referrals.
One other option is enlisting the help of your friends on social media. These recommendations are given by people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site.
Are they NATE-certified?
If your contractor is NATE-certified you can have confidence that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. To achieve NATE-certification a technician has to pass specialized and real-world tests that were developed by a committee of the top industry experts.
Are they properly licensed and insured?
Almost all states require licensure for HVAC contractors. This assists in protecting consumers from companies that use unqualified workers. A short online search will show you whether your state requires a license or not. If you are living in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues.
When to ask these questions?
The perfect time to locate a quality HVAC contractor is before you experience a breakdown. If you get your system checked when it’s running properly and get your annual maintenance scheduled to keep it running properly.
Relationships built on trust and experience is important to us at 1st Choice Heating & Air Conditioning, Inc. in Lake Forest. Our professionals will gladly answer any questions you may have about home comfort. Give us a call at 949-204-0859 or set up an appointment with us using our online scheduler.